Healthcare Resource Group (HRG) provides customized solutions to clear a backlog of accounts receivable or help with Health Information System (HIS) conversion at any stage.
HRG's OutPartnering™ Center and payer experts are U.S. based and highly skilled at addressing your special AR project needs. Our team will quickly identify trends to get claims paid, increase account resolution, and make recommendations on how to maximize future collections. We use our proprietary software (HELIX AI™) to deliver results efficiently and expedite the collection and wind-down of AR balances as quickly as possible.
Deep AR data analysis with proprietary software (Helix AI™)
In-depth reporting on cause of account aging, and future prevention
Upstream process improvement feedback on denials and detailed actions taken
Daily uploads of account notations
Health Information Systems (HIS) and Electronic Data Interchange (EDI) systems knowledge
Dedicated quality assurance (QA) team increasing speed of account resolution
Comprehensive monthly reporting package
Health Information System (HIS) legacy system conversion assistance
Aged AR account resolution
One-time assignment by aging or financial class
Ongoing account assignment based on discharge date
Robust denial management resolution and reporting
Client-directed offsite staffing
Cash flow improvement
Denial process optimization and reduction
AR days reduction
Labor concerns lowered
Detailed reporting to address downstream impacts to improve denial rates
Financial class experts to achieve higher appeal success rate
The HRG Quality Difference
HRG's team of AAHAM certified EBO professionals are nationwide payer experts with the ability to analyze and streamline your billing and collections process and skillfully manage your denials and appeals.
Need help quick? We have a dedicated "quick start" team that can be an integrated and contributing part of your hospital business office in 21 days or less.