Healthcare Resource Group (HRG) provides customized solutions to clear a backlog of accounts receivable or help with Health Information System (HIS) conversion at any stage.

HRG's OutPartnering™ Center and payer experts are U.S. based and highly skilled at addressing your special AR project needs. Our team will quickly identify trends to get claims paid, increase account resolution, and make recommendations on how to maximize future collections. We use our proprietary software (HELIX AI™) to deliver results efficiently and expedite the collection and wind-down of AR balances as quickly as possible.


Comprehensive Solutions

  • Deep AR data analysis with proprietary software (Helix AI™)

  • In-depth reporting on cause of account aging, and future prevention

  • Upstream process improvement feedback on denials and detailed actions taken

  • Daily uploads of account notations

  • Health Information Systems (HIS) and Electronic Data Interchange (EDI) systems knowledge

  • Dedicated quality assurance (QA) team increasing speed of account resolution

  • Comprehensive monthly reporting package


  • Health Information System (HIS) legacy system conversion assistance

  • Aged AR account resolution

  • One-time assignment by aging or financial class

  • Ongoing account assignment based on discharge date

  • Pre-authorizations

  • Robust denial management resolution and reporting

  • Client-directed offsite staffing



  • Cash flow improvement

  • Denial process optimization and reduction

  • AR days reduction

  • Bandwidth increase

  • Overhead reduction

  • Labor concerns lowered

  • Detailed reporting to address downstream impacts to improve denial rates

  • Financial class experts to achieve higher appeal success rate


The HRG Quality Difference

HRG's team of AAHAM certified EBO professionals are nationwide payer experts with the ability to analyze and streamline your billing and collections process and skillfully manage your denials and appeals.

Need help quick? We have a dedicated "quick start" team that can be an integrated and contributing part of your hospital business office in 21 days or less.

ready to discuss your AR project needs with HRG?

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