Healthcare Resource Group (HRG) recognizes that developing successful relationships requires a full understanding of each facility and its team members. We achieve successful relationship management and open communication through: side-by-side collaboration, interfacing with your teams both onsite and in virtual environments and by personalizing our approach to fit your needs.
HRG's team has the combined experience and knowledge needed to offer expert Patient Financial Services (PFS) and Healthcare Information Management (HIM) consulting and management services. Our team is also equipped to develop customized educational programs and one-on-one training based upon your organization's unique needs.
Patient Financial Services (PFS) Consulting & Management
Comprehensive revenue cycle assessment
Optimization of your patient access department
Workflow redesign and implementation
Interim operations management
Policy and procedure creation and compliance review
Customized training and education
Quality assurance monitoring
Report generation and discussion
Corrective action planning with accountability
Revenue cycle workflow observation
On-site observation and assessment of:
Patient access and financial counseling
Revenue cycle compliance
Careful matching of consultants and directors to your team's unique needs
Identification of improvement opportunities
Extensive reporting of findings
On-site summation of top action items
Final in-depth reporting
Interim revenue cycle leadership support
Compliance and reimbursement implementation solutions
Rapid result options
Offsite, onsite and online solutions
Partnership with over 500 providers nationwide
Establishment of key performance indicators (KPIs)
Decrease in denials
Health Information Management (HIM) Consulting
At HRG, our HIM solutions team of managers, directors, and consultants will provide the expertise you need to improve departmental performance.
Regardless of your HIM initiatives, we can offer support to transition your HIM department to function according to well-established best practices as determined by the American Health Information Management Association (AHIMA). Let our team of Subject Matter Experts assist you in reducing costs, improving DNFC/DNFB, improve processes, productivity and quality across all HIM domains.
OUR SERVICE OPTIONS:
HIM Operational Assessments
The HRG Quality Difference
HRG's consultants are experienced, seasoned PFS professionals with superior listening and coaching skills. HRG takes the time to understand your facility's unique needs, culture and environment. We are fully invested in your success.