Healthcare Resource Group (HRG) increases business office functionality with our industry-leading technology, proven process flows and U.S. based billing experts specializing in all payers.
We collaborate with you to streamline workflow, eliminate inefficiencies, create clear communication channels, bolster internal staff, and support management.
HRG Client Results
Gross AR days for acute care hospitals: 48 days
Average collection versus net revenue: 102%
Average denial rate for CBO clients: LESS THAN 4.5%
average percentage of ar days over 90 days for all cbo clients: 13%
HRG account representatives effective action for resolution average TQA scores: 96%
AR data analysis
automated upfront claims eligibility
performance management - KPI
weekly cash projection reports
comprehensive actionable reporting package
multiple system expertise HIS & EDI
internal quality assurance (QA) team
best potential AR metrics performance reporting
system conversion assistance
loss of revenue
The HRG Quality Difference
A dedicated team of experts manage your accounts, work closely with your team and provide prompt problem resolution.
HRG has developed its own proprietary software (Helix™) to maximize productivity through workflow automation and intensive data mining. Our extensive quality assurance program ensures that account touches are meaningful and increase speed to resolution. This allows HRG to quickly reduce your accounts receivable total and increase cash. HRG can seamlessly interface with your system and guarantee your master database is always complete and accurate.