HRG Ranked #1 for Extended Business Office in 2019 Best in KLAS: Software and Services Report

Healthcare Resource Group (HRG) announced today their ranking as No. 1 for Extended Business Office in the customer-rated 2019 Best in KLAS: Software and Services Report published January 31, 2019. This ranking was achieved through customer interviews and grading of HRG in categories pertaining to loyalty, operations, product, relationship, and value.

KLAS president, Adam Gale, says, “Best in KLAS is about raising the bar for healthcare technology. Its providers and payers demanding better performance, usability, and interoperability. Ultimately, Best in KLAS is about giving providers and payers the tools they need to facilitate superior care and improved outcomes.”


Each year KLAS publishes the Best in KLAS report, ranking healthcare IT software and services vendors across numerous market segments. A 2019 Best in KLAS recognition highlights outstanding efforts to help healthcare organizations in their quest to deliver quality patient care. According to their website, the Best in KLAS designation is awarded only in those software and services market segments that have the broadest operational and clinical impact on healthcare organizations.

“We’d like to thank our partners for recognizing us as more than just a vendor. Our precision revenue cycle solutions and expertise helps us shape truly customized solutions for our partners. Getting to know them and listening for where the greatest need is results in the right resources being applied exactly where they’re needed,” says, Steve McCoy, HRG’s Chief Executive Officer. “Being a valued partner means we care as much about our partner’s bottom line as our own. We hear them and understand their goals and dovetail our expertise to safeguarding their patients’ financial experience,” McCoy concludes.

We are definitely not a boxed solution provider. We put every effort into honest dialogue and clear communication so our partners and their teams know how to best facilitate processes and achieve goals. This KLAS ranking tells us our partners know they can trust us to get the job done efficiently, skillfully, and honestly.
— Greg West, HRG President

Kim Thomas, Revenue Cycle Director with Columbia Memorial Hospital in Astoria, Oregon says, “HRG is amazing to work with. Their communication and responsiveness are critical to our success and financial performance. They go above and beyond in tailoring their service to fit our needs and provide consulting in areas where we need assistance. Working with HRG facilitated better processing and utilization of resources for us, and allowed our staff to focus more on our community and our patients.”

See the full 2019 Best in KLAS: Software and Services Report here!


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