Veteran-led HRG Supports VA Healthcare Efforts & Local Heroes

VA healthcare efforts and supporting military veterans is built into the core of HRG... 

When you walk through the doors of Healthcare Resource Group in Spokane Valley, WA, a four-year Navy veteran and quick-to-smile receptionist named Faith welcomes you. Exiting the lobby and entering our Early Out Self-Pay department, you’ll have a 1 in 5 chance of running into a veteran, and a 5 in 5 chance of running into one of the industry’s best patient-satisfaction advocates.

Swing a sharp right and you’ll find Jason Coffin, VP of HRG’s OutPartnering Center™ and another Navy veteran. Jason also heads up HRG’s CARE committee, responsible for all veteran community sponsorships and outreach including Washington Fallen Heroes Project’s Illuminating Courage Memorial, Benefit Ride, and KXLY’s Northwest Heroes project. As you continue through HRG’s HIM, TQA, IT, EBO, CBO, Sales, and Corporate departments, you’ll be continually greeted by veterans, including HRG’s CEO, Steve McCoy.

Steve McCoy served and graduated from the U.S. Air Force Academy, where he received his Computer Science bachelor degree.  Utilizing the leadership skills he gained through the U.S. Air Force, Steve transitioned into healthcare where he continues to make a difference through revenue cycle technology and process advancements. Steve and the HRG leadership team have also created one of the “20 Best Places to Work in Healthcare”, as named by Fortune Magazine, for more than 300 employee-owners nationwide.


At HRG, each e-Owner works side-by-side with U.S. veterans and are given the unique opportunity to witness first hand the strength and humility of these dedicated individuals.  We are also very passionate about improving VA healthcare efforts through the work we do providing customized revenue cycle management solutions.

Our passion to honor and support those who have protected and served extends beyond the walls of HRG and into our community. That’s why we are proud to be joining forces with KXLY to honor veterans by sponsoring their Northwest Heroes project.  Nominate a local hero today at

Being a veteran means I have left my boot print in the history of our country, the land of the free.
— Jodi Sphuler, HRG Early Out Self-Pay Supervisor - U.S. Army
Serving has offered me an opportunity to become a part of a tight-knit community. Being a service member taught me the value in being honest, loyal, trainable, dependable, hardworking, team-oriented, and a great leader. Knowing that I’ve fulfilled a purpose for a greater good, drives me to take the initiative and pay it forward. I think being a veteran means to maintain service even after service for the benefit and betterment of others.
— Faith Smith, HRG Administrative Assistant - U.S. Navy
Being a veteran means I’ve done my part and made my mark in history,
— Scott Johnson, HRG Business Development Director - U.S. Marine Corp

Looking for support in your VA healthcare facility? Partner with us today! 

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