Remote Medical Coding

Obtain consistent and sustainable coding quality integral to meeting your financial and compliance goals.  

We understand the complex coding environment and monitor regulatory changes to adapt accordingly. Our project teams are designed with your goals in mind with over 100 credentialised coders and auditors providing client delight. HRG currently has 29 coding partners of varying size; from Kaiser Permanente to small rural CAHs. 

HRG Client Results

  • Average coding quality of 98% accuracy for compliance across all clients and coders

  • 100% audit practice for new employee or new engagement, followed by monthly audits

  • Typically exceed national production standards by 10% across all clients

  • Average cost savings of 12% when HRG replaces another vendor, based on HRG production and accuracy

  • 84% of HRG clients with short-term agreements are currently extended past original contract term



  • facility coding
    • inpatient 
    • outpatient 
    • emergency room
    • ambulatory surgery  
  • professional fee coding 
    • multispecialty
    • surgical
    • clinic
    • inpatient and outpatient provider service
    • emergency department
    • ancillary
  • remote staff augmentation
  • DNFB management
  • Denial Management
  • claim scrubber and edit resolution
  • customized abstracting and data retrieval services
  • complete and maintain policies and procedures specific to your facility

Comprehensive Solutions

  • collaborative project management team partnering with your Health Information Management (HIM) leadership
  • HRG customizes coding to meet partner process, such as including charge entry
  • proprietary productivity tracking and management software
  • monthly executive summaries highlighting successes, opportunities and trends
  • abstraction and validation evaluation and management
  • collaboration on coding policy, process, and industry updates and coding guidelines
  • provider documentation trend feedback
  • dedicated coder auditing and training division
  • dashboard reporting with trend analysis
  • strict adherence to HIPAA Privacy Rule standards
  • value based initiatives experience 
  • high-level experience on multitude of client systems


  • HRG’s trending data ensures compliant revenue, reduces compliance risk, and educates clinical staff
  • reduce coding backlog
  • accelerate revenue cycle with reduced claim denials and lower AR days
  • streamline coding operations 
  • transform complex workflow into productive operations
  • transparent quality and productivity metrics
  • dedicated project team including director, supervisor, and auditor
  • improve coding accuracy in ICD-10-CM, ICD-10-PCS, CPT and HCPCS

The HRG Quality Difference

Customized coding solution led by highly trained, experienced, health information experts who have the knowledge, resources and proven commitment to meet the increasing and ever-changing demands of today’s health information field.

  • AHIMA/AAPC credentialed HIM professionals
  • average of 12 years multi-disciplinary coding experience
  • mitigates time and resources dedicated to denials management  
  • 100% U.S. based
  • medical coders possess one or more industry recognized coding certification: RHIA, RHIT, CCS, CCS-P and CPC
  • coding and leadership team are ICD-10 proficient and led by our internal AHIMA Approved ICD-10 Trainers