EBO - Extended Business Office

Healthcare Resource Group (HRG) provides the accounts receivable resolution services you need. Our customized solutions can help you clear a backlog of accounts receivable or help with a computer conversion at any stage.

HRG's OutPartnering™ Center and payer experts are U.S. based and highly skilled at addressing your special AR project needs. Our team will quickly identify trends to increase cash and make recommendations on how to maximize future collections. We use our proprietary software (HELIX™) to deliver results efficiently and expedite the collection and wind down of AR balances as quickly as possible.

Extended Business Office- EBO Services

  • Hospital Information Systems (HIS) conversions
  • Aged AR account resolution
  • AR wind downs
  • Customizable collection projects
  • Denial management
  • Client-directed offsite staffing 

Extended Business Office - EBO Comprehensive Solutions

  • Deep AR data analysis with proprietary software (Helix™)
  • Upstream process improvement feedback on denials
  • Daily uploads of account notations
  • Hospital Information Systems (HIS) and Electronic Data Interchange (EDI) systems knowledge
  • Dedicated quality assurance (QA) team increasing speed of account resolution
  • Comprehensive performance reporting

Extended Business Office - EBO Benefits

  • Cash flow improvement
  • Denial process optimization and reduction
  • AR days reduction
  • Bandwidth increase
  • Overhead reduction
  • Labor concerns lowered
  • Financial class experts

The HRG Quality Difference

HRG's team of AAHAM certified EBO professionals are nationwide payer experts with the ability to analyze and streamline your billing and collections process and skillfully manage your denials and appeals.

Need help quick? We have a dedicated "quick start" team that can be an integrated and contributing part of your hospital business office in 21 days or less.

ready to discuss your AR project needs with HRG?