Patient-Friendly Statements Satisfy

No one enjoys getting a bill, but patient-friendly statements make the process a bit more enjoyable. Providing a positive, patient experience is paramount in today's healthcare landscape, including interactions after an initial visit; especially with self-pay collections.

Catering To Healthcare Providers By Increasing Coast-To-Coast Coverage

The ability to focus on providing quality care for patients and not get caught in the web of navigating revenue cycle complications is more of a struggle than ever. To best serve healthcare providers facing these new challenges, HRG has increased their reach by adding James Lezzer and Mark Cordova, revenue cycle specialists, to HRG's business development team.

 

Benefits Of Outsourcing Coding Needs

Whether you're facing a backlog associated with growing lag days or discharged not final-billed (DNFB), you're preparing for an Electronic Health Records (EHR) conversion, expanding your service line, or there are geographic obstacles preventing you from finding all the internal coding resources you need... outsourcing can be the answer you're looking for.

The MACRA Maze

As you may have heard, the permanent doc fix is here, MACRA (Medicare Access & CHIP Reauthorization Act). 

The new legislation emphasizes quality by replacing a quilt work of existing programs. It also adds an additional category, Clinical Practice Improvement Activities, and places all programs under one Quality Payment Program (QPP) umbrella.

2017 Resolutions For A Healthier Revenue Cycle

The start of the new year is a great time to evaluate your facility’s past performance, identifying areas of excellence and areas for improvement. After evaluating the strengths and weaknesses of each department and your revenue cycle, crafting a set of resolutions can help you achieve optimal results and surpass prior year’s successes. 

12 Ways To Stay Healthy & Manage Holiday Stress

The holiday season is upon us and for those of us in Health Information Management (HIM), added stress is a given because HIM is the single most critical process in the revenue cycle. 

Many facilities strive to finish the year with strong cash reserves, so December often brings added pressure to HIM professionals, responsible for controlling the cash flow and answering to CFOs, who keep a close eye on the Discharged Not Final Billed (DNFB) report.