Healthcare Resource Group


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        About HRG
      Healthcare Resource Group, Inc. was established in
     1994 to focus exclusively on the Revenue Cycle
     component of the healthcare business. We have four
     offices servicing over 200 hospitals in the western
     United States.

   As an employee owned company, we
   are committed to providing    extraordinary service delivered with
   the utmost integrity and professionalism.

   We embrace the following values:

HRG's OutPartnering™ center is located in
     the heartland of America - Spokane Valley, Washington.
     From this location, HRG can service all of your
     accounts receivable processing needs.

Pride in Ownership!

Integrity We strive to do the right thing and uphold the highest ethical and professional standards. We behave in an open, honest, and accountable way in order to earn trust in everything we do. We own our own actions, correct our mistakes, and learn from our experience.

Client Delight We believe Client Delight goes beyond client expectations and satisfaction to deliver the 'unexpected'. Our success is all about exceptional client service. Although Client Delight is difficult to measure and quantify, it is always 'felt' when it happens!

Responsiveness We work to astound our clients with the quality and timeliness of our services. We value action and decisiveness while recognizing that the best opportunities come to those who act quickly.

Cooperation (Teamwork) Everyone at HRG makes a difference and their contributions are valued. We take joint responsibility through teamwork while supporting and relying on each other to insure success.

Respect We work to create a respectful and meaningful workplace that is characterized by honest, direct, and relevant communication.

Complete Revenue Cycle and Cash Enhancement Partner

800-695-8171

Growth We will continually seek to improve our services and expertise. We are committed to an environment characterized by continuous learning, a can-do spirit, and a team orientation.

Fun We know that a fun, supportive, and laughter-filled environment is essential to job pride and enjoyment. Employees who enjoy their work will strive to always do it better. Our clients will not only notice, but feel the difference!

HRG's Philosophy •Our Revenue Cycle programs are designed to fit the unique needs of each individual client •We work closely with each client to create a solutions-oriented project approach •We hire only experienced employees and conduct thorough background and OIG checks	•Our staff is fully trained for complete compliance with all related state and federal laws and regulations including HIPAA •We train our employees and work with them to obtain CPAT and CPAM certifications •We specialize in all areas of Revenue Cycle processing •We invest in technology for efficient and cost-effective solutions

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