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The Advantages of Using HRG's OutPartneringTM Services:
  • Includes the services of a highly skilled Revenue Cycle Director.
  • Team includes highly skilled CPAT/CCAT certified staff.
  • Staffed for evening and weekend coverage.
  • State-of-the-Art computer and telephone technology.
  • Productivity tools including proprietary software.
  • Economies of scale and redundancy.

Self Pay balances generally account for high volumes of difficult to collect dollars and HRG has the technology and resources to collect these accounts quickly and maximize your return. HRG will enhance your Self Pay cash collections while your employees’ performance, productivity, and morale will improve by allowing them to focus on the higher dollar Third Party balances.

Self-Pay Collection Services

  • Early Out or special clean-up projects
  • Self Pay accounts can be assigned on day one
  • Daily systems interface to pass information
  • Proprietary Account Scoring process
  • Internet Telephony calling technology
  • Custom letter series
  • If third party is identified, HRG bills and follows account to resolution
  • Resolution or assignment to collections

HRG's Philosophy

  • Our Revenue Cycle programs are designed to fit the unique needs of each individual client
  • We work closely with each client to create a solutions-oriented project approach
  • We hire only experienced employees and conduct thorough background and OIG checks
  • We train our employees and work with them to obtain CPAT and CPAM certifications
  • Our staff is fully trained for complete compliance with all related state and federal laws and regulations including HIPAA
  • We specialize in all areas of the Revenue Cycle
  • We invest in technology for efficient and cost effective solutions

Key Benefits

  • Exclusively a service for healthcare providers
  • Staffed evenings and weekends for maximum efficiency
  • Custom programs to score each account and create unique action plans based on the score
  • We utilize Internet Telephony rather than predictive dialers
  • Uniquely successful customized mail programs
Lodi Memorial Hospital

Ron Kruetner, Chief Financial Officer
Lodi Memorial Hospital, Lodi, CA

Our Clients Say it Best

"Having Healthcare Resource Group (HRG) manage our Hospital Self Pay and Clinic accounts has significantly improved our bottom line. Their knowledgeable staff have been a tremendous resource for offloading many of those time consuming issues such as managing our complex billing system, insurance and payer changes, training and cross training our physicians, absenteeism, and other staffing issues.

Thank you, HRG, for making life easier for us!"

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800.695.8171

Please call to discuss the HRG solution that is best for you.

We Also Offer...

OutPartneringTM
Services

OutPartnering<sup>TM</sup><br />Services

HRG's team and management solutions can be deployed within days of a Client's request. We offer a one-time or continuous opportunity to relieve aged receivables while still allowing you to maintain complete control over your business.

© 2011 Healthcare Resource Group, Inc.
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