The Advantages of Using HRG's OutPartneringTM Services:
  • Includes the services of a highly skilled Revenue Cycle Director.
  • Team includes highly skilled CPAT/CCAT certified staff.
  • Staffed for evening and weekend coverage.
  • State-of-the-Art computer and telephone technology.
  • Productivity tools including proprietary software.
  • Economies of scale and redundancy.

Healthcare Resource Group offers Central Business Office (CBO) management and services to hospitals not aligned with organizations that provide a CBO option. This program offers all of the traditional functions of a hospital-based business office including billing, follow-up, collections, customer service, chargemaster maintenance, and cash posting. Optional coding expertise can be included.

Do you need a CBO?

  • Are your AR days greater than 50?
  • Do you spend more than 3% of your net revenue on Business Office services?
  • Are you unable to find experienced personnel for your Business Office?
  • Could you use more cash?

The CBO Solution

For-profit hospital chains merge their back office operations into Central Business Offices (CBO) to realize substantial benefits including:

  • Economies of scale
  • Training and redundancy in key positions
  • Investment in technology and tools which cannot be justified in a small operation
  • Improved skill set of staff and managers
  • Extended operating hours
  • Higher degree of automation
  • Complete policies and procedures
  • Utilization of “best practices”
  • Compliance and adherence to regulations

These activities and processes yield

  • Reduced AR Days
  • Reduced Bad Debt
  • Improved Cash Collections

Key Benefits

  • Increased cash collections
  • Reduction in AR Days and bad debt
  • Elimination of staff turnover, recruiting and training
  • Access to a network of trained professionals
  • "Best Practice" Policy and Procedures
  • Improved accuracy of data collection
  • Reduction in Admitting and Registration errors
  • Implementation of quality standards throughout
  • Exclusively U.S., no off-shore

800.695.8171

Please call to discuss the HRG solution that is best for you.

We Also Offer...

OutPartneringTM
Services

OutPartnering<sup>TM</sup><br />Services

HRG's team and management solutions can be deployed within days of a Client's request. We offer a one-time or continuous opportunity to relieve aged receivables while still allowing you to maintain complete control over your business.